Top 6 Travel and Hospitality Generative AI Chatbot Examples

chatbot travel

A travel chatbot is an AI-powered virtual assistant designed to assist travelers and travel business owners. A travel chatbot serves as a 24/7 customer service agent, handling inquiries, managing bookings, and providing instant assistance. It streamlines operations, reduces response times, and improves customer satisfaction. Chatbots for travel operate using natural language processing and artificial intelligence. They analyze user queries and provide relevant responses, assisting travelers with various tasks such as booking flights, accommodations, and offering destination recommendations.

chatbot travel

When we take the travel and tourism industry, we immediately think of entertainment, relaxation, calmness, etc. The same feeling should resonate with the travel bot whenever someone converses with it. Thus, these questions can be included as options, giving the customers an option to reply selectively.

Try us, you’re in good company

It was released recently by Matador Network, an independent travel media publisher. Talking about receipts, it’s difficult to collect all of them and keep them in one place, but there are chatbots for that. SAP Concur offers a beta version of a chatbot on Slack that can book flight tickets and create a summary of expenses. Its functions are similar to Concur`s, but even more nuanced, because it allows tracking not only travel expenses, but a number of corporate spendings and purchases. Irish chatbot Dorothy facilitates booking rooms in one of 40+ hotels available on Allora. Dorothy is a cross-platform bot that operates on Facebook Messenger, WhatsApp, Viber, Telegram, etc.

By simplifying the booking process, the chatbot enhances convenience and provides a seamless end-to-end travel experience for users. One of the significant advantages of Travel Planning Chatbots is their availability round the clock. Travelers often have queries or require assistance outside regular business hours.

Things to consider when building a travel chatbot:

As the name suggests, a chatbot when used by a travel agency, becomes a travel chatbot. Travel chatbots are software solutions of conversational AI to host communications between the customer and the seller, and conduct business deals, and applications just like a social media platform. Through integrated AI capabilities chatbots can provide a better customer experience with automated measures and plan a desirable vacation to any destination in mind. Travel Planning Chatbots can integrate with various travel services, including airline websites, hotel booking platforms, and local attractions. This integration enables users to book flights, hotels, and activities directly within the chatbot interface, eliminating the need to navigate multiple websites or apps.

chatbot travel

It liberates your team from routine inquiries, allowing them to focus on providing personalized service. Our chatbot is the secret to operational efficiency, elevated customer service, and increased revenue in the fiercely competitive travel industry. Embrace the future of travel with us and unlock your business’s true potential. Now, Expedia has launched a new chatbot specifically dedicated to travel planning through ChatGPT. Travelers can now use the chatbot through the Expedia app to ask questions about a destination or trip as well as find hotel recommendations. One thing to note is that Expedia can offer personalized recommendations based on travel preferences and past bookings.

Similar Templates in travel Industry

The organizations that succeed in tomorrow’s travel landscape will be those that place their customers first today. Most globetrotters are frequently frustrated by the cumbersome process of reaching a desired destination. Have you been looking for a chatbot to use to help grow your business online? This travel chatbot can help your customers find the exact information they are looking for in a whole website and also make sure that their details are captured properly. It is the right time to replace your traditional resort booking strategy with this chatbot template.

Now, with chatbots, customers can easily manage their own bookings without needing to wait in line for the next available representative. While chatbots can provide information and guidance, they may not be suitable for handling emergencies. It’s always recommended to have access to emergency contact numbers and local services when traveling. Users feel more valued when the chatbot gives a far more humane experience. Good Chatbots gives more options to the visitor by providing relevant and contextual information.

Air Ambulance Chatbot

Anticipating the next user’s query is why Travel Industry still prefers the Human-Agent instead of the AI Chatbots. We at IntelliTicks have been pondering over AI effectiveness in developing predictive texts.’s YellowG platform is powered by generative AI and allows you to create and deploy in minutes!’s DynamicNLP™ is industry-agnostic and fluent in 135+ languages, pre-trained on billions of conversations.

chatbot travel

For example, in February Skyscanner reported over a million unique chatbot interactions. According to SITA, 14 percent of airlines already use chatbots and Finnair has recently joined them. Their chatbot Finn, launched in August 2017, sells tickets, answers frequently asked questions, and informs about baggage allowance, time of flights, etc. One of the key advantages of a chatbot is its ability to offer personalized recommendations based on user preferences. Incorporate machine learning algorithms to analyze user data and generate tailored suggestions for destinations, accommodations, activities, and more.

The platform is using AI from ChatGPT to power a generative AI chatbot to help users plan a trip to the region with suggestions for things to do and places to see. Users can access “Anna,” the AI chatbot assistant, on the contact page. The company plans to integrate its own data into the platform to help inform users as they plan trips. Through the text conversation format, the user can ask the GuideGeek chatbot for planning suggestions. And through an early partnership with Skyscanner, the chatbot can deliver specific information about flights and their cost, as well as links to book on the Skyscanner website.

chatbot travel

Read more about here.